📌 Use this article to check whether Betify charges fees on deposits and withdrawals, and to find out what to do if you see fees on your bank statement. This article is for all Betify players.
Does Betify charge fees for deposits and withdrawals?
Betify does not charge any fees on deposits or withdrawals, whatever the payment method you use.
You can check this before you confirm: the Deposit and Withdraw tabs of your Wallet show Commission - 0% under the amount field.
Why do I see fees on my bank statement?
If you see fees on your bank statement linked to a Betify deposit or withdrawal, these fees are not taken by Betify. They are charged by your bank or your payment provider.
To understand these fees and find out how to avoid them on future transactions, contact your bank or payment provider.
What do I do if I was charged fees for a Betify transaction?
If you were charged fees for a deposit or withdrawal on Betify:
Contact us via Live chat, available 24/7, or at [email protected], and tell us about the fees you were charged.
Send us your bank statement, through Live chat or by email, with the transactions where fees were charged highlighted.
We review your request within 72 hours and reply to you by email.
Next step: How do I make a deposit?