📌 Use this article to log in to your Betify account and fix the most common login problems, including the "Captcha verification failed" message. This article is for players who already have a Betify account.
How do I log in to my Betify account?
To log in to your Betify account, you need your email address or your username, plus your password.
Open the Betify login page.
In the identifier field, enter the email address linked to your Betify account, or your username.
Enter your password.
Tick the security check box below the password field and wait until the check is complete.
Select Log in.
If two-factor authentication is enabled on your account, enter the code shown in your authenticator app.
When the login succeeds, you are taken directly to the Betify home page. Your username and your balance appear at the top right of the page.
Which details can I use to log in to Betify?
You can log in to Betify with only two identifiers:
The email address linked to your Betify account
The username you chose when you created your Betify account
You cannot log in to Betify with your phone number, even if it is registered on your account.
Your Betify account has a single password. It is the same whether you log in with your email address or your username.
What does "Captcha verification failed" mean?
The message "Captcha verification failed" appears on the Betify login page when the security check box has not been ticked before you select Sign In. The security check confirms that a real person is logging in.
To fix the "Captcha verification failed" error:
Close the error message.
Tick the security check box below the password field.
Wait until a green tick appears.
Select Sign In again.
If "Captcha verification failed" still appears after you ticked the box and saw the green tick, clear the cookies in your browser:
Open your browser settings.
Find the option to clear browsing data, and select cookies.
Confirm to clear the cookies.
Open the Betify login page again and log in.
Clearing cookies may log you out of other websites you use in this browser.
If "Captcha verification failed" still appears after clearing your cookies, contact us through Live chat (available 24/7) or by email at [email protected].
What to do if Betify doesn't accept my password
If Betify does not accept your password, check that:
Caps Lock is off on your keyboard
The email address or username you entered is the one linked to your Betify account
There is no space before or after your email address or username
If you have forgotten your Betify password, follow the steps in I forgot my password: how do I reset it?
Logging in with two-factor authentication
Two-factor authentication (2FA) is an optional security feature on Betify. If 2FA is enabled on your Betify account, every login asks for a verification code in addition to your password. The code is generated by the authenticator app you linked to your account, such as Google Authenticator or Authy.
The 2FA code is time-sensitive and refreshes at regular intervals. Always enter the code currently shown in your authenticator app.
If you no longer have access to your authenticator app, contact us through Live chat (available 24/7) or by email at [email protected].
Still can't log in to your Betify account?
If you still cannot log in to your Betify account after following the steps above, contact us through Live chat (available 24/7) or by email at [email protected].
To help us find the cause faster, tell us:
The email address or username you are trying to log in with
The exact error message you see on the screen
Never share your password with anyone, including our support team.
Next step: Why can't I log in to my account?