1. Refresh the page
Sometimes, a simple page refresh can resolve the issue. Click the refresh or reload button on your browser to see if the game or bet resumes normally.
2. Check your internet connection
A stable internet connection is essential for seamless gaming. Ensure that you have a strong and stable internet connection to prevent interruptions.
3. Clear your browser cache and cookies
Over time, cached data and cookies in your browser can cause issues with online games. Clear your browser's cache and cookies and then try reloading the game.
4. Contact customer support
If the issue persists, contact our customer support team for assistance. Provide them with details about the game or bet, including any error messages you may have received. Our support team is available to help you troubleshoot and resolve the problem.
5. Avoid repeated clicks
Repeatedly clicking buttons or placing additional bets when a game or bet is stuck can lead to unintended actions. It's best to wait for the issue to be resolved or consult with our support team before taking any further action.
6. Check for service alerts
Occasionally, online gaming platforms may experience temporary technical issues or maintenance periods. Check our website or social media channels for any service alerts or updates that may explain the issue.
7. Take screenshots
If you encounter an error message or an issue, taking screenshots can be helpful for our support team to understand the problem better. Include these screenshots when reaching out to customer support.